Effective Date: August 2025
Welcome to Chatham Kent Stump Removal! These Terms of Service (“Terms”) govern your use of our website and the stump removal services we provide. By using our website or services, you agree to these Terms.
1. Quotes and Bookings
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• We do not offer online booking or instant quotes.
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• All service quotes are provided via email or phone after you submit an inquiry.
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• The owner will personally contact you to discuss and confirm your quote.
2. Client Information
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• We collect your contact details (name, phone, email) only once you become a client.
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• We may ask for reviews or ratings on platforms such as Google, Facebook, or Yelp after service completion.
3. Service Warranty
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• We provide a 30-day workmanship warranty on stump removal and grinding services.
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• This warranty covers issues related to the quality of workmanship, such as incomplete stump removal.
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• The warranty does not cover stump regrowth or damages caused by hidden obstacles or underground utilities.
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• We can perform utility locates upon request to approximate stump location relative to underground utilities.
4. Refunds and Cancellations
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• We do not offer refunds for services rendered.
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• If you have concerns about our work, we will revisit your property for evaluation at no additional charge.
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• There are no penalties or fees for service cancellations.
5. Intellectual Property
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• All content on this website, including our logo, business name, original photos, and client testimonials, are the property of Chatham Kent Stump Removal.
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• Unauthorized use or reproduction of these materials is prohibited.
6. Liability Limitation
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• While we strive for safe and effective service, Chatham Kent Stump Removal is not liable for damage to underground utilities, hidden obstacles, or existing trees unless caused directly by our negligence.
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• You are responsible for informing us about any underground utilities or hazards before service.
7. Changes to Terms
We may update these Terms at any time. The latest version will be posted here with an updated effective date.
Contact Us
If you have any questions or concerns about these policies or our services, please contact us at:
matt@ckstumpremoval.com